Obayashi's Vision, Values and Commitments Policy
Compliance
Compliance with the law is a very basic component of Obayashi's Code of Business Conduct. Further, our Corporate Policy embodies Obayashi's broader commitment to ethical business conduct. It is the responsibility of each employee to apply high standard of ethics in his day-to-day business practices.
Corporate Governance
We believe that transparency and soundness of business administration is critically important to gain a reputation as a dependable and trustworthy company, while establishing solid internal controls and operations.
Human Rights
In the spirit of the Universal Declaration on Human Rights, we respect fundamental human rights and do not discriminate based on race, gender, nationality, religion, social origin, disability or other distinction.
Responsibility to Shareholders and Investors
We are focused on the growth of corporate value so that shareholders may appreciate the return on their investment.
Our distribution policy is to maintain a stable dividend payout ratio over a long period of time based on the performance of our business.
Responsibility to Customers
The social expectation toward the construction industry is to contribute to the improvement of the quality of people's life as well as to economic development by constructing buildings and structures.
In addition to the companies from whom we receive orders directly, we consider users of the buildings, surrounding communities and society as valuable customers.
It is our responsibility to satisfy customers completely by meeting their needs and expectations through utilization of our full competence based on technology and experience cultivated over the years.
Obayashi Quality Policy
At Obayashi, we construct premium-quality buildings that our clients can use with a sense of security, comfort, and confidence. We constantly seek to improve our technologies and increase customer satisfaction, recognizing that quality is the key to enhancing our credibility and ensuring further growth.
Our Four Approaches toward Total Customer Satisfaction
Since its inception, Obayashi has made consistent efforts to respond to the needs and wants of its customers.
We intend to achieve Total Customer Satisfaction by following four approaches: "Quality" delivered throughout the process of designing and building works, "Technology" offered to meet varying needs of customers, "Safety" at construction site, and "Risk Reduction" that supports customer's BCP.
Health and Safety
We regard the safety of the many people who work on its construction sites to be a top priority. We established a Safety and Health Commitment to "ensuring the safety and health of all workers at construction sites and to creating comfortable workplace environments."
Teaming Up with Partner Companies
To deliver quality that is worthy of customers' trust, it is essential to work closely with partner companies. Obayashi always strives to build a solid partnership with all partner companies.
Together with Our Employees
Business activities are supported by the power of every employee.
In complying with the company philosophy of "respecting personal quality and developing individuality" and the objectives of creating a energetic company, making a comfortable workplace and having employees who practice a code of conduct, we want Obayashi to be a company that all employees feel proud to work for and a company in which each expresses his or her personality and ability freely and robustly.
Responsibility for the Environment
We rank environmental efforts as our most important management issue to fulfill our social responsibility. Therefore, we aggressively promote them throughout the entire group.
To this end, by carrying forward with "environmental risk management and compliance with law", "environmental conservation" and "commitment to environmental business," as well as "collaboration with stakeholders," we aim to raise the level of society's confidence in us and increase our opportunities to engage in environmental activities.
Social Responsibility Policy
The Obayashi Social Responsibility Policy guides our efforts to contribute innovative solutions to address global issues . As a good corporate citizen, we are determined to help build a sustainable world.
