Privacy Policy

Handling of Personal Information

Privacy Policy

We at Obayashi Corporation believe that given the significant increase in the use of personal information along with the development of the advanced information and communications society, a commitment to the proper handling of personal information is a natural part of our corporate social responsibilities.
We have established this Privacy Policy and strive to ensure that all employees and officers are thoroughly aware of this policy and handle our customers' personal information in accordance herewith.

The Obayashi Corporation Privacy Policy

We at Obayashi Corporation believe that given the significant increase in the use of personal information along with the development of the advanced information and communications society, a commitment to the proper handling of personal information is a natural part of our corporate social responsibilities, and we therefore establish the following Privacy Policy to provide guidance.

1 Compliance with Laws and Social Norms
We comply with the Act on the Protection of Personal Information, the Act on the Use of Numbers to Identify a Specific Number in the Administrative Procedure, and other social norms and the like.
2 Development, Implementation, and Continuous Improvement of Privacy Compliance Program
We develop, implement, and continuously improve a Privacy Compliance Program in order to make each employee and officer aware of the importance of privacy and ensure that they appropriately acquire, use, manage, and provide personal information, anonymously processed personal information, and information about processing method, etc. (hereinafter referred to as "Personal Information, etc.").
3 Appropriate Acquisition, Use, Management, and Provision of Personal Information, etc.
We acquire Personal Information, etc. by fair and legitimate means.
We clarify the purpose of use of Personal Information, etc. and use and manage such information within such scope.
We will not provide Personal Information, etc. (except for personal information that includes individual numbers) to any third party unless prior consent is obtained from the subject of such personal information or unless required by laws or regulations, etc.
We will not provide personal information that includes individual numbers to any third party unless required by laws or regulations, etc.
4 Ensuring the Accuracy and Security of Personal Information, etc.
In order to ensure the accuracy and safety of Personal Information, etc., we are committed to preventing the illicit access to Personal Information, etc. as well as loss, destruction, tampering, leakage, and the like of personal information. To this end, we continuously implement information security measures and other security management measures.
5 Respect for Rights of Data Subject
We respect the rights of the subject of personal information and respond appropriately to any requests from the subject of personal information, such as disclosure, correction, and deletion of such personal information, in the light of laws, regulations, customs, and the like.

Personal Information Handling Business Operator

The personal information collected through this website is handled by Obayashi Corporation located at 2-15-2, Konan, Minato-ku, Tokyo 108-0075 (Representative Director, President and CEO: Kenji Hasuwa) as the personal information handling business operator.

Announcement of Purpose of Use of Personal Information

We handle your personal data for the following purposes to the extent permitted or required by applicable laws and regulations:

  • (1) To provide you with information relating to our businesses, products, technologies, services, etc.
  • (2) To conduct promotional activities (including various prize competitions and member services)
  • (3) To send you invitations to promotional events
  • (4) To request your participation in questionnaire and market research activities
  • (5) To analyze your interests to improve our services
  • (6) To respond to your inquiries
  • (7) To comply with applicable laws and regulations, and to exercise our rights and to fulfill our obligations under applicable laws and regulations

In addition, we may also handle your personal information to comply with applicable laws and regulations and to exercise our rights and to fulfill our obligations under applicable laws and regulations.

We use your personal information provided to us only within the scope of the specified purpose of use. We will not use your personal information for any purpose other than such purpose of use without your consent.

Provision of Personal Information to Third Parties

We will not provide your personal information possessed by us to any third party without your prior consent, except in the following cases:

  • (1) If the provision is required by laws and regulations
  • (2) If the provision is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain your consent
  • (3) If the provision is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain your consent
  • (4) If the provision is necessary for cooperating with a state organ or a local government, or a person entrusted by such state organ or local government in executing the affairs and obtaining your consent is likely to impede the execution of the affairs concerned
  • (5) Any other cases prescribed by laws and regulations

Joint Use

We may share your personal information with our following group companies and affiliated companies.

  • Purpose of joint use: Purposes described in (1) through (7) of "3 Announcement of Purpose of Use of Personal Information" above
  • Items of personal information to be jointly used: Items necessary for the services specified in the purpose of use, such as address, name, date of birth, gender, zip code, telephone number, facsimile number, email address, place of employment, and details of inquiries.
  • Scope of entities for joint use: List of group companies
  • Administrator manager for joint use: Obayashi Corporation
    (Address: 2-15-2, Konan, Minato-ku, Tokyo 108-0075; Representative Director, President and CEO: Kenji Hasuwa)

Transfer of Your Personal Information to Countries Other than the Country Where You Reside

Your personal information possessed by us may be transferred to and processed in countries and regions other than the country where you live by our affiliated companies and subcontractors. We take the necessary measures to ensure that your personal information is handled safely and in compliance with this Policy and the applicable personal information protection acts. Such measures include entering into transfer agreements that stipulate the necessary safety management measures (or taking equivalent measures).

Safety Management Measures

We take safety management measures for the retained personal data in accordance with the relevant laws, regulations, and guidelines to ensure proper handling of personal data. Such measures include the development of the basic policy regarding compliance with laws and regulations, etc. and the inquiries counter, etc.

Request for Disclosure, etc. of Personal Information

We respond to the request from you or your representative for disclosure, etc. of the retained personal data in accordance with the applicable laws and regulations:

(1) Details of requests
  • To request the disclosure of the purposes of use of your personal information
  • To request the disclosure of the registered details of your personal information or the disclosure of records provided to third parties
  • To request the revision of the registered details of your personal information (correction, partial addition, or partial deletion)
  • To request that we stop using your personal information or providing it to third parties
(2) How to request the disclosure, etc. of personal information
Please enter the necessary information on the forms below (Available only in Japanese) and then make your request by mailing it, together with necessary attachments (please refer to each form for these), to the point of contact specified in "10 Inquiries Counter" below.

We may request the document that verifies your identity for your privacy and security. In addition, we may request the provision of additional information.

Privacy Policy for California Residents

The Privacy Policy that conforms to the California Consumer Privacy Act (CCPA) is posted on the following website of the Obayashi North America Regional Headquarters having its business sites in the State of California in the USA.

Inquiries Counter

If you wish to request the disclosure or otherwise of your personal information or if you have any other comments, questions, or concerns about our handling of your personal information, please make inquiries to the inquiries counter below.

Department in charge Privacy Policy Secretariat
Obayashi Corporation
Shinagawa Intercity Tower B, 2-15-2 Konan, Minato-ku, Tokyo 108-8502
TEL +81-3-5769-1017
Email address privacy(at)ml.obayashi.co.jp (*)
* Please replace "(at)" with "@" when you send a message to the e-mail address above.
Office hours 8:30-17:15 on Monday through Friday
Closed on national holidays, Year End and New Year's holidays, Golden Week holidays, and summer holidays.

Update to This Policy

We may update this Policy at any time. We reserve the right to modify, add, or delete this Policy in part.

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Handling of Personal Information on the Website

We at Obayashi Corporation establish the Policy on Handling of Personal Information in relation to our website (hereinafter referred to as the "Website") based on our Privacy Policy.

We provide online resources that include information concerning our business (e.g., corporate information, financial information, and recruitment information) on the Website. We may collect and use certain information if you use the Website (hereinafter referred to as the "User"). This Policy applies only to personal information collected through the Website and processed for the purposes stipulated in this Policy. This Policy does not apply to personal information collected other than on the Website. This Policy also does not apply to websites of third parties or other online information linked to from the Website.

Any matter not stipulated in this Policy concerning the personal information collected by us other than on the Website as well as the personal information collected through the Website shall be in accordance with the provisions of our Handling of Personal Information.

Collection of Your Personal Information

We collect personal information online through this website. If you contact us and provide us with your personal information (e.g., your name, address, telephone number or e-mail address), we collect and use your personal data. In addition, if you visit this website, we collect information relating to your computer or other electronic device. This includes your Internet protocol (IP) address, the time and date of your request, and information provided by tracking technologies such as cookies.

Use of Cookies

We use technology called cookies to allow you to comfortably use this website when viewing it.

1 【Cookies】
Cookies refers to the function in which the information to the effect that you visited this website is stored in the device you use.
2 【Purpose of Using Cookies】
We are striving to improve convenience when you use this website by using cookie information. The information collected through cookies does not contain any information that can identify you (e.g., your name or email address).
3 【Third Party Cookies】

Third party cookie information is acquired on this website.
We use the following tools to measure and analyze your use of this website. Please check the following links for the respective terms and privacy policies of these tools.

4 【Disabling of Cookies】
You can select whether to allow the use of cookies. Set this according to the setting method of the browser you use.

Use of Access Logs

We collect IP addresses and other information (access logs). Access logs do not identify you. However, they are protected as personal data under the EU General Data Protection Regulation (GDPR). We manage access logs based on our Privacy Policy and the Privacy Policies of our group companies at the stage in which they become personal information that can identify you together with your information.

1 Collected Data
We collect access logs only within the range we have stipulated on this website.
2 Purpose of Collection
We collect and use access logs mainly for the following purposes.
  • To identify and resolve the causes of problems that have occurred in our web server
  • To improve our website

Safety Management Measures

We ensure safety when you provide us with personal information by applying the encryption of personal information with secure sockets layer (SSL) encryption technology or security technology equivalent to that to prepare against unauthorized access by third parties during communications. Moreover, we strive to ensure the safety of your personal information by installing a firewall, taking measures against computer viruses and taking other reasonable security measures to prevent the leakage, misappropriation or falsification of your personal information through unauthorized access by a third party.

Privacy Protection for Children

We may collect the personal information of those under the age of 16 years old on this website. If you are under the age of 16 years old, please provide your personal information after first obtaining the consent of your guardian. We may ask you to provide the name and contact details of your guardian if you are under the age of 16 years old to ensure that you have obtained his or her consent.
If you are under the age of 16 years old, please tell your guardian that we need his or her consent to handle your personal information and inform us of his or her name and contact details upon showing him or her this Policy. We will then need the consent of your guardian to handle your personal information.

Period in Which We Will Retain Your Personal Information

We generally retain your personal information for the period reasonably necessary for the specific purpose for which we collected it and the period in which you use this website. We may be requested to retain your personal information for a period longer than that under laws and regulations applicable to our business depending on the situation. If we do not need your personal information, we will promptly delete it or anonymize it.

Update to This Policy

We may update this Policy at any time. We reserve the right to modify, add, or delete this Policy in part.

This Policy was last updated on April 24, 2023.

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